Digital Team Manager - Robotic Process Automation (RPA)

Package Description

As a Digital Team Manager - Robotic Process Automation (RPA) you’ll be part of our valued team at HCRG Care Group.

You will feel valued as an Digital Team Manager - Robotic Process Automation (RPA) within HCRG Care Group, receiving access to exclusive rewards and benefits including: 

• Up to £50,000 with group pension
• The flexibility of remote working with occasional travel on an as needed basis
• Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support – at locations across the country
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year 
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

Job Introduction

Please note: We’re sharing this opportunity across a number of job boards and in different locations to reach as many potential applicants as possible. However, this is one single position – so wherever you see it, it’s the same great role.

We are seeking a dynamic and experienced team lead to spearhead our growing RPA function. We need a strong team leader who has excellent management, process, project and governance skills, you do not need in depth technical knowledge of RPA but must have the ability to learn and lead the broad technical concepts around it.

This pivotal role will manage a digital team who are focussed on delivering automations, and will work closely with service leads, operational teams, and the wider digital transformation team to deliver automation that enables efficiency, reduces manual effort, and supports the organisations broader digital transformation goals. 

The role title is ‘RPA Specialist (Team Lead)’ and will be responsible for managing the team, defining and guiding processes, project management and supporting requirements, feasibility and benefits realisation.

You will own the Robotic Process Automation (RPA) roadmap, guiding best practice standards, pipeline development, automation governance, and post-deployment optimisation. As a strategic lead, you will empower your team to deliver scalable solutions while building automation capabilities across the organisation.

Base: Home based. This role requires occasional travel to business units for digital transformation support, though much of the role can be conducted remotely. Regular attendance at face-to-face meetings will be required as agreed with your manager.

Main Responsibilities

• Lead, mentor, and line manage a team of RPA Engineers, promoting a high-performance and collaborative culture.
• Define and manage the organisational RPA vision, roadmap, and delivery plan aligned with wider digital transformation objectives.
• Establish and enforce RPA governance, development standards, documentation protocols, and quality assurance.
• Build and manage a prioritised automation pipeline in collaboration with key business stakeholders.
• Lead automation risk assessments, including compliance with data security, privacy, and information governance standards.
• Define and support team learning pathways, tool certifications, and development goals.
• Please see the job description attached for a full list of responsibilities.

The Ideal Candidate

Essential Skills & Experience:

• Experience managing technical teams and leading technical programmes.
• Awareness of Robotic Process Automation with ability to quickly learn new technologies.
• Strong stakeholder and vendor management skills, including negotiation and communication with senior leaders.
• Good understanding of business process analysis and optimisation techniques.
• Familiarity with project management and agile methodologies.

Desirable Skills & Experience:

• Experience in healthcare, NHS, or regulated environments.
• Understanding of data governance, cyber security standards, and automation compliance.
• Experience with leading RPA platforms (BluePrism, UiPath, Automation Anywhere and Power Platform). BluePrism experience highly desirable. 

Qualifications: 

Essential:

• Degree in Computer Science, Information Technology, or related field (or equivalent experience). 

Desirable:

• Project management or benefits realisation qualifications.
• BluePrism or leading RPA platforms certification
• Lean Six Sigma, value stream mapping or Business Analysis qualifications.

About The Company

We change lives by transforming health and care. 

Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. 

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. 

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can. 

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. 

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.