Safeguarding and Children in Care Coordinator

Package Description

As a Safeguarding and Children in Care Coordinator you’ll be part of our valued team at our Preston Hub.

You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including: 

• £22,369 FTE with group pension 
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year 
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

Job Introduction

Are you looking for an exciting new opportunity that provides a challenging but rewarding role at the heart of one of our key services in Lancashire?

We’re HCRG Care Group! And we’re recruiting Safeguarding and Children in Care Coordinators to work as part of our Multi-disciplinary Team!

You will support our Safeguarding and Looked After Children (LAC) teams – not only will you be a valued part of what we do, but you’ll be making a big difference every day!

As a Safeguarding and Children in Care Coordinator you will play a vital role liaising with our health staff and partner agencies (local authorities, health agencies, GP services, police, CCGs, safeguarding boards, NHS England) ensuring high standards of service while meeting our contractual and regulatory requirements.

Dealing with varied and exciting challenges, your excellent customer service skills and experience will be instrumental in ensuring your co-workers and partners get the help and support they need!

We have FULL TIME (37.5 p/w) and PART TIME (22.5 p/w)  roles available working  Monday to Friday, between the hours of 9am-5pm!

Part time  - You will work Monday and Friday and a third working day will be decided during the selection process 

You’ll be located at one of our non-clinical hubs in Lancashire with the occasional opportunity to work from home (remotely) – you won’t be face to face, allowing you to confidently and effectively get our colleagues the right support!

Main Responsibilities

Summary:

Support department operations, ensuring compliance and tracking LAC RHAs. Perform general office duties and act as the initial contact for the LAC and safeguarding team.

Key Responsibilities:

• Administrative Support: Handle filing, photocopying, mail distribution, training resource preparation, archiving, email management, stationery supplies, and report preparation.
• Meeting Coordination: Organise meetings, workshops, and events. Prepare agendas, book rooms, take minutes, and manage follow-up actions.
• Record Management: Maintain manual and electronic records, collate information and update databases.
• Communication: Handle complex and sensitive enquiries, maintain good working relationships, and distribute information effectively.
• Support: Assist with safeguarding supervision, maintain accurate records, and support the LAC and safeguarding working groups.
• Data Management: Develop systems for information storage, capture KPI data, and ensure compliance with Caldicott guidelines.
• Continuous Improvement: Promote quality improvement, engage in training, and support organisational change.

The Ideal Candidate

• Excellent interpersonal and communication skills (verbal and written)
• Ability to liaise with diverse Health staff and partner agencies
• Confident and helpful telephone manner
• Strong organisational and time management skills
• Ability to work unsupervised and prioritise workload
• Mature, flexible approach and good listening skills
• Proficient in Word Processing, Excel, Database development, PowerPoint, Office Outlook, Microsoft Outlook
• Ability to meet strict and conflicting deadlines under pressure using own initiative
• Accurate information analysis and attention to detail
• Be mindful of the confidential and sensitive natures of much of the work and adhere to organisational data protection and IG policies at all times.

About The Company

We change lives by transforming health and care. 

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. 

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.