Business Unit Administration Assistant

Package Description

As a Business Unit Administration Assistant  you will be part of our amazing team based at County Hall, Chelmsford

You will feel valued as a Business Unit Administration Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including: 

• £23,875 with group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year 
• The pride of working for an organisation committed to the highest clinical and quality standards: with a number of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

Job Introduction

Are you a proactive and highly organised administrator looking to make a real impact within a dynamic and supportive team?

We are seeking a motivated individual to join us as a Business Unit Administrative Assistant as part of our Business Support Administrative Team in Essex. 

You will provide high-level support to the Business Unit Administrator and the Senior Management Team  across a range of vital functions including Operations, Quality, and Service Improvement. This role is key to ensuring the smooth and efficient running of our business unit, helping to drive forward service delivery and improvement.

Based at County Hall, Chelmsford, with flexibility around on-site working depending on service needs, this is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys variety in their day-to-day work, and takes pride in delivering excellent administrative support.

This role may involve travel to other locations in the locality. 

This is a part time role for 30 hours a week, four days a week.

Main Responsibilities

As a Busniess Unit Administrative Assistant you will:

• Support the management of Standard Operating Procedures (SoPs), policies, and Smartsheets.

• Monitor and managing the SMT Admin inbox.

• Organise and supporting meetings (scheduling, agendas, minutes, follow-ups).

• Act as a point of contact for the SMT, handling calls, emails, and sensitive information.

• Assist with planning and organising workshops, training, and events.

• Maintain manual and electronic records in line with HCRG Care Group policies.

• Gather data and preparing monthly/quarterly reports.

• Deputise for the Business Unit Administrator during absences.

• Build strong relationships across internal teams and external agencies.

• Promote quality improvement and maintaining up-to-date training and skills.

• Support the Business Resources Team when required.

For a full list of responsibilities, please see attached job description. 

The Ideal Candidate

Essential:

• GCSE English and Maths (Grade C/4 or above) or equivalent

• Strong verbal and written communication skills at all levels

• Ability to prioritise and manage workload independently and alongside others

• Proficient in Microsoft Office with standard keyboard skills

• A flexible team player with strong time management and organisational skills

• Good attention to detail and a commitment to excellent customer care

• Self-motivated, reliable, and able to remain calm in busy environmentS

Desirable:

• Previous administrative experience

• NVQ Level 3 or equivalent experience

• Background in Children’s Services or the NHS

• Understanding of safeguarding principles and handling sensitive information

• Experience with database creation and management

This role may involve travel to other locations in the locality, meaning ability to travel when needed would be required. 

For a full list of criteria, please see attached job description.

About The Company

We change lives by transforming health and care. 

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. 

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.